This Privacy Policy explains how The Massage Company- Watford Physiotherapy (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit this website (the “Website”).
By using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following information:
1.1 Personal Information You Provide
- Name
- Email address
- Phone number
Any information you submit through contact forms, booking forms, or account registrations
1.2 Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and tracking data (see Section 5)
1.3 Third-Party Data
If you access the Website through a third-party service (e.g., social media login), we may receive information from that provider according to their privacy settings.
2. How We Use Your Information
We may use your information to:
- Provide and maintain the Website
- Respond to enquiries or provide customer support
- Process bookings, orders, or service requests
- Improve user experience and Website performance
- Send updates, newsletters, or marketing communications (you can opt out at any time)
- Meet legal or regulatory obligations
3. Sharing Your Information
We may share your information with:
- Service providers (e.g., website hosting, payment processors, analytics tools)
- Professional advisers (e.g., accountants or legal advisors)
- Law enforcement if required by applicable law
- We do not sell, rent, or trade your personal information.
4. Data Storage & Security
We use reasonable technical and organisational measures to protect your information.
However, no online transmission is ever 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
- We use cookies and similar technologies to:
- Improve Website functionality
- Analyse Website traffic
- Personalise content and ads (if applicable)
You can control cookies through your browser settings.
6. Your Data Protection Rights
Depending on your location (including the UK GDPR/EU GDPR), you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
To exercise these rights, contact us.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Third-Party Links
Our Website may contain links to third-party sites.
We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us.